Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their

(can be attributed to independent professional activity.)

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period is 14 days from the day,

- on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you

have ordered one or more goods as part of a single order and these are delivered together ;

- on which you or a third party designated by you, who is not the carrier, took possession of the last goods, provided that

You have ordered several goods as part of a single order and these are delivered separately ;

- on which you or a third party designated by you, who is not the carrier, took possession of the last partial shipment or the last item

have taken or has taken, provided you have ordered goods that are delivered in several partial shipments or pieces ;

To exercise your right of withdrawal, you must inform us (Andreas Grawunder, Oskar-Rieß-Str. 15, 42699 Solingen, Phone: +49 2122 217671, Email: stahlwaren-grawunder@t-online.de) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of the revocation

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs arising from your choice of a delivery method other than our cheapest standard delivery option), without undue delay and at the latest within 14 days from the day on which we receive notification of your withdrawal.

We have received your cancellation of this contract. For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.

We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the 14-day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to a use necessary to examine the goods for their condition,

The properties and functionality of the goods are not attributable to the necessary handling of them.

Grounds for exclusion or termination

The right of withdrawal does not apply to contracts

- for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the

Consumer-relevant or clearly tailored to the personal needs of the consumer;

- for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;

- for the delivery of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which will be delivered no earlier than 30 days after conclusion of the contract

can be delivered and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;

- for the delivery of newspapers, magazines or illustrated magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their

The seal was removed after delivery;

- for the supply of goods if, after delivery, they have become inseparably mixed with other goods due to their nature;

- for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

- To Andreas Grawunder, Oskar-Rieß-Str. 15, 42699 Solingen, Email address: stahlwaren-grawunder@t-online.de :

- I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/

the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of consumer(s)

- Address of the consumer(s) - Signature of the consumer(s) (only for notifications on paper)

- Date

(*) Delete as appropriate.